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Our payment and consulting policies information is stated below. If you find
fault with your invoice please contact us immediately. If you have further
questions regarding payment or are late paying, please contact us
immediately. Saba Computer Consulting prides itself on being flexible so
please do not hesitate to call us if for any reason you find fault with or have
trouble with the payment policies. Thank you!
Payment for Service is Due:
- ON-SITE: Within One Week (7 Days) from Commercial Clients receipt of invoice
- IN-SHOP: At point of pick-up of system that has been serviced
Payment for Products is Due:
- At Point-Of-Sale
- Before Order is placed - If NOT in stock
Payment Options:
- Cash (Antillean Guilders or U.S. Dollars)
- Check: Made out to "James
Wright"
- Bank Check - Antillean Only - RBTT, Windward Island Bank, or
Barclays/First Caribbean
Related Information:
- All service calls (on-site or in-shop) are subject to a 30 minute minimum labor
fee.
- 30 minute minimum charge covers initial diagnosis, estimate, labor, time, and/or mileage.
- Labor fee's thereafter are calculated in 15 minute increments.
- Cost of parts is NOT included in the hourly rate
- Due date for payment can be mutually
agreed between company and commercial clients only.
- All payments are preferred in NAFLS
(Dutch Guilders).
- Conversion from Dollars to Guilders = 1.8
- All work and product purchases are subject to an additional 3% tax charge
Consulting Policies:
- Saba Computer Consulting is not responsible for loss of data
- Saba Computer Consulting is not responsible for incompatibility of system
or user supplied parts
- Saba Computer Consulting is not responsible for lack of protection on
computer that can further complicate computer issues (virus, electrical
noise, surge, worms, etc)
For further information regarding our policies:
Liability and Agreement Form Example: (This is filled out
upon dropping off / receiving consulting assistance)
Saba Computer Consulting
www.sabacomputerconsulting.com
Liability and Agreement Form
Upon obtaining computer system service On-Site or In-Shop - you agree to and understand the following policies:
· Saba Computer Consulting is not liable for any equipment loss or damage.
· Saba Computer Consulting is not liable for any loss of data.
· Saba Computer Consulting is not liable for incompatibility of client-supplied parts.
· Saba Computer Consulting is not liable for unobtainable system access, passwords, data, lost time, parts, etc.
· All client usernames, passwords, and account info is required.
· There is a Required Minimum 30-minute Service Charge for Computer Consulting Services. After which we bill in 15-minute increments.
· Our In-Shop hourly rate is: $60 (Commercial & Residents) + 3% Tax
· Our On-Site hourly rate is: $80 (Commercial & Residents) + 3% Tax
· We do In-Shop work in the order in which we received it. First preference is given only to On-Site appointments and Emergencies.
· We will contact you within a week to let you know the status of your system. If we neglect to contact you, please contact us.
· You comprehend all policies and agree to pay all associated fees upon delivery / pick-up of your serviced system.
Please provide us with the following essential information:
Name: Phone Number:
________________________________ _______________
Address: Email Address:
_______________
System Passwords (Windows, Bios, Internet):
Problem Description: (Include Error codes, Occurrence, etc)
Sign and date below as verification that you understand and agree to abide all our company policies (stated above). Thank you for your cooperation and business.
Date: ____________ Date: ____________
Client Signature: Employee Signature:
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